The frequency of de-scaling should be as follows:
Hard water: 14 days
You can find out your water quality via your water provider.
After each use pour away remaining water from the unit base by tipping the unit sideways over a sink and wipe with a damp cloth only. Unplug the unit and allow to cool before cleaning.
A build-up of limescale can negatively affect the performance of the unit. We recommend carrying out the descaling process as per above frequency guidelines to ensure the unit continues to work efficiently. Living in a hard water area can produce limescale quicker than other areas therefore descaling is required sooner.
Use a descaler that is suitable for use with stainless steel and use as per the manufacturer’s guidelines. Alternatively, you can use white vinegar or a descaling sachet to descale your unit, please use as per manufacturer’s guidelines.
Where no method is stated, 1 sachet to 200ml of hot water ratio can be applied. Once you have descaled then follow instructions under set up to perform a final cleaning cycle.
DO NOT use metal objects or scourers to clean your unit.
DO NOT use bleach or sterilizing fluid to clean the unit.
DO NOT use abrasive or anti-bacterial materials.
DO NOT scrub the heat plate.