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This page is here to help you get to grips with your new baby monitor, and to answer any questions you may have.
If you really can’t wait to get started with your new monitor, then this quick connection guide will get you up and running.
First, please download the Tommee Tippee app which is available on the Android and iOS app stores.
Once you’ve downloaded the Tommee Tippee app and registered your account, pairing is really simple. Just follow the on-screen instructions to pair your device.
Once your account is set up, tap the ‘+’ in the top right corner to add a new baby unit and follow the on-screen instructions.
Press the power button on the back of the baby unit. The light will turn orange. The light will glow white if you’ve already paired it to an account. Press and hold the power button to pair to a new account. If it glows red, your internet is down. Check your router and then press and hold for 5 seconds when back online.
Follow the steps in the app to detect your baby unit. You will be taken out of the app to select a ‘SmartLife’ or ‘Tommee Tippee’ hotspot and may lose connectivity. This is normal.
Return to the app to complete the pairing process.
The parent pod filters what’s going on in the nursery, so you’re only notified of things that matter to you.
To ensure it delivers on that promise, choose your ‘comfort zones’ as soon as your baby unit is paired. You choose how sensitive each sensor is and how often you’re notified of changes through the parent pod.
Next, you need to input when bedtime begins and ends on a typical night. This will determine when the sleep analysis runs from and to, allowing you to understand events, baby behaviours and sleep trends.
Drag the slider to define bedtime and wake time. We know your little one might have other ideas but we set a ‘bedtime’ and ‘wake time’ so you can track trends over time.
Once you’ve set your sleep analysis duration, you’ll see insights on the sleep tracker pages including environmental changes and whether they disturbed your baby.
Finally, ensure the baby unit and cable are more than 3ft from the cot and that’s it... you’re ready to go!
Power supply and charging
The Tommee Tippee smart app allows you to control all app-enabled Tommee Tippee products in one convenient place.
Baby unit (camera) – The baby unit can be placed on any flat surface and offers a high definition, wide-angle view of your baby’s sleeping environment.
It includes night vision and senses everything that’s going on in the background – sound, humidity, temperature, and light. It’s even clever enough to know the difference between a car horn outside and your baby crying in their cot.
Multi-region power adaptor plug
2.5m USB-C power cable
Parent pod - The parent pod is designed to notify you when there’s a disturbance, whether that be your baby making a noise or a change in their sleeping environment. It uses coloured lights and sound to catch your attention. As you can adjust the sensitivity of these notifications within the settings section of your app, you can be notified only when you want to be. When notified you can then open the app to learn more about the disturbance, before deciding whether you want to take any action.
The baby unit and parent pod can be used ‘offline’ as an effective sound monitor but we recommend pairing it to the Tommee Tippee app to benefit from video monitoring, two-way talk, snapshot, disturbance tracking and customisation of the comfort zones.
1.2m USB-C charging cable
Day and night mode option – In day mode, green illumination means everything is ok but in night mode, when there’s no illumination, that means everything is ok. We’ve done that so the green light doesn’t disturb your sleep.
Your parent pod distinguishes between ‘baby’ and ‘environment’ and helps let you to decide whether you should go to check on your baby or not.
For example, if there’s a change in the environment but your baby is still fast asleep, you might decide to make no changes immediately. But, if baby is crying, you might choose to intervene.
As well as acting as an effective sound monitor, it uses coloured lights to notify you of status changes that are outside your (in-app-defined) ‘comfort zones’.
Baby is quiet and all environmental factors (light, temperature, humidity) are within your pre-defined comfort zones.
*In night mode, the green light is turned off, encouraging you to concentrate on your own sleep, knowing you’ll be notified if anything goes outside of your comfort zones.
Baby is restless and making noises (e.g. crying) above your set comfort zone.
An environmental change has fallen outside your comfort zone e.g. it's too cold in the room.
Pressing the middle button temporarily pauses all notifications, allowing you to go into the nursery to settle or feed your baby. Simply press the button again to un-pause notifications.
Pressing the middle button temporarily pauses all notifications, allowing you to go into the nursery to settle or feed your baby. Simply press the button again to un-pause notifications.
The Sleep tracker screen in your app shows you what happened during the night, based on your personalised comfort zones. The left-hand timeline shows changes in the environment and the right hand timelines shows changes to baby's state, so you can see whether the sun coming up at 4am disturbed baby.
You define a "sleep analysis duration" on your comfort zones screen to decide when that data is captured.
Please remember that your Tommee Tippee baby monitor is not a medical device, nor a device to prevent a case of Sudden Infant Death Syndrome (SIDS) or ‘cot death’, and you should not rely on it for a baby’s well-being.
This baby monitor has been designed to give you added reassurance for those times when you cannot be in the same room as your baby, it's not a substitute for proper adult supervision. You should personally check your baby as frequently as necessary.
