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Thank you for purchasing a Tommee Tippee Multiwarm Bottle and Pouch Warmer. This product support page is here to help you learn how to use, clean and care for your warmer, and to help with any queries you may have.
1 x Multiwarm Bottle and Pouch Warmer
For your child’s safety always check milk temperature before feeding by testing on a sensitive part of the skin.
Unplug and allow to cool before cleaning. After each use pour away remaining water from the bottle and pouch warmer by tipping the bottle and pouch warmer sideways over a sink and wipe clean with a damp cloth only. Do not clean with abrasive cleaners or allow to come into contact with solvents or harsh chemicals, damage could result.
The frequency of de-scaling should be as follows:
Hard water – 7 days
Medium – 14 days
Soft – 21 days
You can find out your water quality via your water provider.
After each use allow to cool before pouring away remaining water from the bottle and pouch warmer by tipping the bottle and pouch warmer sideways over a sink and wipe with a damp cloth only.
Unplug the bottle and pouch warmer and allow to cool before cleaning.
A build-up of limescale can negatively affect the performance of the bottle and pouch warmer. We recommend carrying out the descaling process as per above frequency guidelines to ensure the bottle and pouch warmer continues to work efficiently. Living in a hard water area can produce limescale quicker than other areas therefore descaling is required sooner.
Use a descaler that is suitable for use with stainless steel and use as per the manufacturer’s guidelines. Alternatively, you can use white vinegar to descale your bottle and pouch warmer, please use as per manufacturer’s guidelines.
Once you have descaled then follow instructions under set up to perform a final cleaning cycle. You may need to repeat the process if you find that limescale is still present.
DO NOT use metal objects or scourers to clean your bottle and pouch warmer.
DO NOT use bleach to clean the bottle and pouch warmer.
DO NOT use abrasive or anti-bacterial materials.
· For your child’s safety always check milk temperature before feeding by testing on a sensitive part of the skin.
· The water inside the unit gets very hot and can cause burns, please take care when removing items from the bottle and pouch warmer.
· Always replace the unit’s water after every use.
· If the mains power is disconnected, the unit will reset.
· The unit does not maintain temperature of feed.
· The unit will not allow you to change the selection while it’s in operation.
· Do not store a bottle or pouch in the unit.
This product is covered by our exclusive two-year warranty when you buy directly from us! For full terms and conditions, please click here.
Any defect due to faulty materials or workmanship which occurs while the Product is covered by this Guarantee.
This Guarantee does not cover wilful damage, negligence or minor cosmetic damage caused by fair wear and tear.
This Guarantee covers Products for two years from the date of purchase.
We will keep a record of when you purchased your Product in your Tommee Tippee account, there is no need to register.
If you have purchased any Tommee Tippee items from another retailer, online or in-store, you should address any issues you have to that retailer or website in the first instance. Your statutory rights are against the retailer that sold you the Product.
This Guarantee only covers Products for two years from the date of purchase. Do not worry if a defect occurs after this time, we still want to help, so please contact us in the same way you would if you were making a claim.
