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Thank you for purchasing a Tommee Tippee Steridryer Electric Steam Steriliser and Dryer. This product support page is here to help you learn how to use, clean and care for your steriliser, and to help with any queries you may have.
You must insert the filter provided into the underside of the steriliser base before you start using the steriliser and dryer.
It is important that all bottles, teats and accessories are empty and that they are clean and fully rinsed in fresh water before placing in the appliance for sterilisation.
Use on level surface and be sure there is no debris under the unit and the rubber pads are touching the surface.
This steriliser is designed for use with Tommee Tippee bottles and feeding accessories (except bottle brush).
The steriliser will hold a maximum of 6 Tommee Tippee Closer to Nature bottles (maximum 4 Advanced Anti-colic bottles) or a combination of fewer bottles plus soothers and breast pump parts.
It is recommended to change the filter every 6 months. The filter is found on the underside of the steriliser base (j).
To change the filter:
CAUTION! If you need to drain water from the base, always pour sideways away from the air vent in the direction marked inside the base.
Please note: The sterilisation and/or the drying cycle can be stopped any time by pressing the on/off button.
If you’re experiencing issues, follow our troubleshooting advice below:
Unplug and allow to cool before cleaning. After each use pour away remaining water from the steriliser base by tipping the steriliser and dryer sideways over a sink, ensuring no water gets into the air vent (i), and wipe clean with a damp cloth only. The lid (a) and the two racks (b, c) can be cleaned in hot water. Do not clean with abrasive cleaners.
WARNING!
TO AVOID THE RISK OF ELECTRIC SHOCK, INJURY OR DAMAGE: ALWAYS UNPLUG YOUR PRODUCT BE-FORE CLEANING. DO NOT IMMERSE THE BASE, THE SUPPLY CORD OR THE PLUG IN WATER OR OTHER LIQUIDS. DO NOT CLEAN BASE UNDER WATER TAP.
DO NOT use metal objects or scourers to clean your Steriliser and Dryer. DO NOT use bleach or sterilising fluid to clean it.
DO NOT use abrasive or anti-bacterial materials.
DO NOT scrub the heat plate.
CAUTION! UNDER NO CIRCUMSTANCES USE ABRASIVE, CORROSIVE OR SCRATCHING CLEANING AGENTS, AS THESE COULD DAMAGE YOUR STERILISER.
Please note: If there is insufficient water to complete the sterilisation phase effectively, the appliance will ‘”beep” 5 times and the function light will flash for 2 hours. Do not use the bottles or accessories. Repeat usage instructions to ensure effective sterilisation. Drying time based on 260ml / 9oz bottles. If you are using larger bottles, then extra drying time may be required.
The guide below shows what the frequency of de-scaling should be.
Hard water: 14 days
Medium: 21 days
Soft: 28 days
You can find out your water quality from your water provider. Unplug the unit and allow to cool before descaling.
After each use pour away remaining water from the unit base by tipping the unit sideways over a sink and wipe with a damp cloth only. We recommend that you des-cale your appliance according to the guidelines above to ensure that it continues to work efficiently. Living in a hard water area can produce limescale quicker than other areas so descaling is required sooner.
Use a descaler that is suitable for use with stainless steel and use as per the manufacturer’s guidelines. Or you can use white vinegar or a descaling sachet to descale your unit. Please use as per manufacturer’s guidelines. Where no method is stated, 1:4 descaler to water ratio can be applied.
We’ve prepared some common questions and top tips to help you with your new Steridryer.
We recommend that you do, but it’s entirely your choice. The main reason for using a microwave or electric steriliser is that they’re guaranteed to reach the 100°C needed to kill off harmful bacteria that can build up in milk, and you don’t get that guarantee with a dishwasher.
We’re really sorry to hear that! Please follow the steps below to get your unit working again…
If you’re still experiencing issues, please contact us here
Not really. If you have way more steam than you’d expect, it could be that you’ve just got a few too many items inside. Check that items are correctly loaded into the steriliser. There are marked areas on the trays to show where to put your bottles, and if you’re popping other items like teethers or soothers in, just be sure to space these out evenly.
Don’t overfill the machine with too many products as this reduces how efficiently the steriliser works and it may not sterilise properly.
The correct amount of water is 80ml. More than 80ml of water in the steriliser base will increase the cycle time. Less than 80ml may not sterilise the items properly.
If you are seeing chalky residue on items in your steriliser, that’s a sign that it needs descaling. Please refer to the descaling instructions.
To help you identify limescale; here’s a picture of your heat plate fresh out the box, (A) and here’s a picture of a heat plate that hasn’t been descaled (B). If you notice a dark brown appearance, this is likely to be burnt on limescale which means you may need to descale the machine over a longer period e.g. overnight, or up to 24 hours.
This will be due to a build-up of limescale that's loosened from the heat plate at the base of your machine, so we'd recommend giving it a good descale. We recommend using a descaler that’s suitable for use with stainless steel i.e. kettle, iron, and coffee machine de-scalers. Use as per the manufacturer's guidelines.
You could watch this quick video on how to descale your electric steam steriliser
It’s vitally important to regularly descale your steriliser to avoid operating issues and damage to the heat plate, which is in the bottom of the machine.
Yes, it’s pretty common to have droplets of water remaining, the majority of the 80ml water should have evaporated during the sterilisation cycle. Just empty it out once you’re finished and dry thoroughly to use again.
This will be due to limescale. We recommend using a descaler that is suitable for use with stainless steel i.e. kettle, iron and coffee machine de-scalers. Use as per the manufacturer's guidelines.
If you notice a dark brown appearance, this is likely to be burnt on limescale which means you may need to descale the machine over a longer period e.g. overnight or up to 24 hours.
The chances are the marks are milk residue. Sterilising removes bacteria, but bottles still need to be washed beforehand to remove any bits of milk clinging on inside. Warm soapy water will do the trick - thoroughly wash, then rinse and pop them in your steriliser.
If you want to store your steriliser to use again, we’d suggest that you run a full descaling programme to ensure all limescale is removed and to give it a clean. Ensure the unit is thoroughly dry and securely wrapped in bubble wrap and cardboard to keep it nice and snug. When deciding where to store it, we’d suggest somewhere nice and dry to avoid any damage.
Thankfully, you can cross this off your to-do list. Any water left inside the bottles after sterilisation is sterile and won’t collect germs, so there’s no need to dry. In fact, wiping the inside of a bottle after sterilisation could add even more germs, so it’s best not to!
Just reassemble as normal, but wash your hands thoroughly first, or use a pair of teat tongs if you have them. The idea is to keep the bottle as clean and sterile as possible.
If you don’t want to leave them all in the steriliser for the 24-hours, you can reassemble all bottles straight away and store them in a dry location. The fully assembled bottles will be ok to use for the same 24-hour period. Any unused bottles, after the 24 hours should be popped back in for a fresh sterilising cycle.
This product is covered by our exclusive two-year warranty when you buy directly from us! For full terms and conditions, please click here.
Any defect due to faulty materials or workmanship which occurs while the Product is covered by this Guarantee.
This Guarantee does not cover wilful damage, negligence or minor cosmetic damage caused by fair wear and tear.
This Guarantee covers Products for two years from the date of purchase.
We will keep a record of when you purchased your Product in your Tommee Tippee account, there is no need to register.
If you have purchased any Tommee Tippee items from another retailer, online or in-store, you should address any issues you have to that retailer or website in the first instance. Your statutory rights are against the retailer that sold you the Product.
This Guarantee only covers Products for two years from the date of purchase. Do not worry if a defect occurs after this time, we still want to help, so please contact us in the same way you would if you were making a claim.
